Welcome to the team: Business Project Manager*in Digitization & Development (m/f/diverse)

Experience us as an employer:

As a technology expert and the central customer dialogue center of Commerzbank AG in Duisburg, we and our more than 750 employees inspire private and business customers to offer a wide range of sales and services - whether by telephone, e-mail or chat. Digital banking is our focus - we develop new trends for our banking world.

Experience an appreciative and diverse corporate culture with an optimal work-life balance and many benefits. Welcome to the team!

Your tasks

Your role - what awaits you:

You will significantly support the technical, professional and content-related further development of our web-based FAQ and knowledge portals for customers and employees of Commerzbank You will translate customer and employee requirements into tailor-made concepts for the professional and technical implementation of project-related content Strategies as well as functional further developments You also get involved in editing and formulate banking processes in German and English in a simple and understandable SEO-optimized way. You work in an agile project environment, organize meetings internally and externally throughout the Commerzbank Group and support you in cost and budget planning your profile

Your skills - what you bring with you:

Ideally, a degree with a focus on economics and/or (online) marketing or comparable commercial or technical training Experience in project management, project collaboration and project implementation with a focus on digitization and digital trends Affinity for web-based front ends and content management systems and knowledge of online and Performance marketing including common business tools such as Google Analytics, Ahrefs, Sistrix etc. You can translate ideas and projects in terms of content and visuals into tools such as Miro, Confluence and Powerpoint and thus confidently convince management and stakeholders throughout the group of yours Topics Your solution-oriented way of working and customer orientation distinguish you even in stressful situations Working in an open-space environment with open communication and flat hierarchies is exactly your thing Fluent written and spoken German and comprehensive English skills (at least B2 level) Our benefits Company pension scheme Flexible Working Health and fitness offers Working from home Employee conditions Professional training & development Diversity Family & job friendly Friendly working environment Inspiring corporate culture Mobility promotion Work-life balance

Employer-funded pension; flexible working; health and fitness offerings; home office; employee conditions; Professional Training & Development; diversity; family & job friendly ; friendly working environment; Inspiring corporate culture; mobility promotion; Work life balance

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Who we are & what we do:

Commerz Direktservice GmbH (CDS) is a 100 percent subsidiary of Commerzbank AG and, as a central customer dialogue center for private and business customers with around 17 million customer contacts per year, is an integral part of the multi-channel bank.

With more than 750 employees, we create comprehensive experiences for our customers via the communication channels telephone, e-mail, chat and social media. As a technology expert, digital banking is also our focus - we are developing new trends for our banking world.

Contact

Your contact:

Sounds exciting? It is! Become part of our team and apply online with your application documents including your certificates, stating your earliest possible starting date and your salary expectations by July 26th, 2023.

If you have any questions, please call us on +49 203 3047-2352 or find out more at:

Business Project Manager (m/w/d) Digitalisierung & Development

your application process
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