Welcome to the team: Clerk for payment transactions abroad – AZV 2 (m/f/diverse)

Become part of our success story. Become part of a motivated team that unites one vision: "We take over processes reliably and efficiently"

Your tasks Accepting the paper or digital orders (Z1) Checking the correctness and completeness of the orders Correcting the defects found by returning the order to the consultant or by directly clarifying the matter with the customer consultant by telephone Researching the necessary further data (routes, fees, special values, etc.) Entering the orders in the relevant IT system Commerzbank manually or by scanning Manual correction of the scanned receipts after the automatic character recognition (OCR) Manual entries in the relevant IT system are to be checked in the 4 or partly also in the 6-eyes principle Filing of the orders digitally for 3 months in a digital intermediate archive transfer from the intermediate archive to the long-term archive after 3 months answering questions about the payments and other complaints evaluating the complaints in the complaints database for process optimization accepting the digital international standing orders and checking for completeness and plausibility forwarding to the processing office in the Commerzbank Group your profile Completed commercial training / or a comparable qualification Career changers are also welcome High level of service and customer orientation Ability to work in a team Experience with Office applications Knowledge of English is an advantage

We offer you:

A varied and responsible full-time job Intensive training Good development opportunities Close to the center and train station (3 minutes walk) Mobile office possible A discounted Germany ticket Attractive employee offers: company-supported pension scheme, employees recruit employees Community activities: company sports club, health and volunteer circle Relax Lounge including a massage chair, table football, Nintendo Wii Special and one-off payments (in-house collective agreement) Our benefits 30 days of vacation Flexible working conditions for employees Capital-forming benefits Digital learning Friendly working environment Mobility promotion Opportunities for a management career Work-life balance

30 days holiday; flexible working; employee conditions; Capital accumulation benefits; digital learning; friendly working environment; mobility promotion; Opportunities for leadership careers; Work life balance

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ComTS West GmbH is a 100% subsidiary of Commerzbank AG based in Hamm. As a service company, the focus of its activities is on providing services in the transaction and service business for the Commerzbank Group.

Contact

Christina Müller-Welz
Tel.: +49 69 935338748

Kelly Louise Thorman
Tel.: +49 69 935335727

Have we sparked your interest? Then apply online here:

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